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I paid for 3 hours of deep clean knowing the entire house would not be finished. The team spent most of the time working on the bathrooms and windows, which would have been fine if done well. I was disappointed to find only the top 1/2 of the shower door clean, and dust on the vanity backsplash, tub surround, and towel racks. The windows were streaky and not properly secured. It was an ok start to a clean house, but not worth the deep clean price. I used this company years ago for routine cleaning every 2 weeks and was satisfied. The ability to work in this most recent service on short notice was appreciated.
I am so sorry this happened! If you could please give us a call at 618-514-8230 we will be happy to send the crew back to fix these issues. We take pride in our services and want all of our customers to be satisfied. We look forward to hearing from you so we can get this resolved for you. Barbara Owen (Owner)
Josh was very cordial and straightforward. The results in removing pet stains from our carpets was fantastic. Would highly recommend B & R!
Was pleased with the service overall. There were some ceiling vents I noticed were not cleaned. Maybe a communication error. Just thought they would have been cleaned with the rest of the lighting fixtures. The estimated time of completion given to me by the manager after survey was not accurate. The job ended up exceeding the estimate by 1.5 hours so the final cost reflected that. Other than that, I felt the areas specified to be cleaned were done to my satisfaction.
They always do a professional and courteous job - thanks.
My house looked great. Thank you for taking the time and doing a great job. Other cleaners in past, don't take time and it shows. Thank you for the great job
This company has been cleaning for us for 10 months now, and we couldn't be happier with their service!
What can I say? B & R Cleaning went above above and beyond what was expected. Not only did they accommodate our family's personal schedule, but they stayed much longer than the time for which they were paid. I deeply appreciate all of the great cleaning they did for us. I will always be one of your proponents! Thank you!
No water was available in the house due to a local water main breach, but the B&R crew still did an excellent job of cleaning.
They are doing a good job; however this last time a large amount of powdered cleaner was left on my bathroom floor. With grandbabies coming in and out I find this not safe.
Denise, Thank you for the feedback. I am not sure what powdered cleaner was on the floor since we do not use powdered cleaners but I contacting the supervisor to address this issue immediately.
Totally satisfied with the service provided. Highly recommended.
The crew is always on time and very polite. They have asked many times if everything was satisfactory and if anything is broken during cleaning they always inform us promptly. Everything is cleaned well and consistently.
Thank you so much. Excellent Job!
If you choose this professional company you will have no disappointments. Nothing is left undone and the crew is fast, effiecent and respectful. My office is in my home, this service allows me to concentrate on work and deadlines verses cleaning projects. As most women, I feel my home reflect ME. I feel blessed to have the peace of mind knowing no matter who drops in or what company is coming for a visit....all is well!
Excellent service. Highly recommended
Always do a great job - keep up the good work!
Not home while crew cleaned the property, but looked good after their work
Great attitudes and work skills....highly recommend this company and I will use them again!!
girls do a fine job.
The ladies are super sweet and they do a great job on our house every time. Thank you!
excellent service, as always
was so proud to come home from work, and my entire house be so clean and smell wonderful, and the windows were perfect, cant wait to have it done again, thanks so much to the team at B&R Cleaning!!!!!!!!!!!!!!!!!!!
Excellent as usual! Always happy when it's cleaning day!!
Thank you so much for an awesome first time spring cleaning experience!
Thank you for an awesome job! They worked around my schedule and my family!